Capital Markets & Securities Authority
Home     Sitemap     Web Mail     FAQ     Contact Us
 
Search:
About CMSA      Legislations      Information      Downloads      News      Links
Contact Us    Investor Complaint Form (English Version)
Contact Us
Feedback
Complaints
 
- English version
 
- Kiswahili version
 
 
Investor Complaint Form (English version)
You may use this form to send your complaint to the CMSA. You may wish to print this form and send it by postal mail or facsimile.
 
Yes, send the form to the firm or company. No, do not send the form to the firm or company. If you choose "no", we will record your complaint in our database, but we cannot help you any further.
 
Tell Us About Yourself
 
    * You must complete this information.
Title :
* First name :
Middle initial :
* Last name :
* Street address :
Address (cont.) :
* City :
* Region, District :
* Postal Address :
* Country :
Daytime phone :
Alternate phone :
Fax :
* E-mail :
* Are you a Citizen of United Republic of Tanzania? :
Tell Us About the Firm or Individual You Have a Complaint Against
 
Firm name :
Type of firm :
Broker, Investment Advisor, Salesperson, Broker’s Representative
Others (please specify)		 :
Street address :
Address (cont.) :
City :
Region/District :
Country :
 
Tell Us About Your Investment
 
Type of security :    Shares, Bond, Units
Security symbol :
Name of
Issuer or
Security/ others
(please specify)
 :
 
Tell Us About Your Complaint
 
* Please describe your complaint in as much detail as possible, including the full name(s) on the account, the exact type of account, the dates of specific transactions or conversations, the name or ticker symbol of the security (ies) involved, and the names of all the people at the firm you have contacted about this complaint.
   
What types of documents would you be able to provide us if requested?
 
Canceled Checks
Receipts
Correspondence to and from Firm
Advertising or Marketing Materials
Other, [Please describe the other documents you can provide]
Tell Us What Action You Have Taken
 
Have you complained to the firm?
  Yes   No
Have you contacted any other regulators?
  Yes   No
If yes, whom?
 
TSEBA (Association of Stock brokers)
Other Regulators in Tanzania
Foreign Regulators
Stock Exchange [Please select the exchange you contacted]
Other, [Please specify the other regulator you have contacted]
Have you taken legal action? If so, what type?
 
Mediation
Arbitration
Court Action
Describe the details of the legal action you have taken.
 
 
   
 
 
© 2006 CMSA. All rights reserved. Solution by Affno. Terms & Conditions